006. Starting points in service design

Bad Services: Season 1, Episode 6

Designing services has many different starting points and reasons for it to take centre stage, or be initiated. 

Episode six is all about the reasons service design might happen.

So where do you start? The answer is, in lots of different places. It depends what you’re trying to do.

We delve into the various reasons service design work might begin consciously and unconsciously from asking questions of new technology to CEO pet projects. 


Listen to our episode

Episode 6: Starting Points in Service Design
The School of Good Services

You can subscribe and follow our podcast on Spotify, Apple Podcasts, or use our RSS


Show Notes

Starting Points in Service Design

Lou Downe

Lou is the author of Good Services, the bestselling book on how to design services that work and the founding director of the School of Good Services

Next
Next

005. Context of Use