Here at the Bad Services Corporation, we’re proud to deliver a bad service
We strive to not meet your needs, or help you with what you want to do. Please ensure to rate us highly.
Ask our CEO anything
We promise you a bad service at any time of the day or night.
Instant answers, directly from our CEO using the latest technologies.
An induction into the 15 principles of Bad Services
Bad Service Corporation Training Videos
Please ensure to complete all our induction videos before filing for completion of your Bad Services Corporation Induction
The benefits of working for the Bad Services Corporation
There are many benefits of working for the Bad Services Corporation. So many that we won’t list any of them.
We’ve never wavered in the trust we have for our staff. With state-of-the-art technology monitoring our team's performance, we’re always one step ahead in delivery.
Uniform and essential desk items
Please ensure you buy the required uniform before starting your contract at the Bad Services Corporation. Staff will be prohibited from starting their contract until payment has been made
Transparent Bad Services Corporation Stickers. Essential for making your corporate presence felt on inanimate objects. Suitable for laptops, phones, toilet brushes etc
Discreet staff number pin badge. Mandatory wear for all customer-facing roles to ensure you can be easily identified on camera.
Your human-resource-staff-asset-number (HRSAN) can be found in your induction pack.
Please refrain from using your personal name.
Glide daily through your tasks, using our corporate issue mouse mats.
Slide across that customer data straight to the reject button.
Cotton workers' socks, emblazoned with your daily reminder of our corporate purpose.
We expect staff to wear clean socks daily.
Please ensure you buy enough for one full week-long shift.
Stocks are replenished in line with our recruitment cycles.
Alleviate your discomfort with customers using our subtle, corporate message stress ball
Fluro green bad service incident sign.
Vital for signalling failing services for customers.
Black ballpoint pen, proudly emblazoned with our corporate logo. For the extremely rare situation that you need a pen. Perfect for signing long, expensive IT contracts, or losing in hotel rooms.
Your very own executive desk toy for your very own executive desk.
Watch time willfully pass whilst you work hard for us.
Your very own executive desk toy for your very own executive desk.
Watch time willfully pass whilst you work hard for us.
Executive-level silk tie necktie in bright green, proudly emblazoned with our corporate mission ‘bad services’. Exclusively available for our executive tier.
Each tie is made to order, so expect to receive yours later than expected (up to 4 weeks, but maybe later. Who can say)
Hard-wearing cotton worker-wear shift jacket in bright green featuring our corporate logo.
Mandatory wear for all staff come rain or shine.
2 GB of corporate-issued ‘stick’ storage.
For the safe storage of ultra-secure customer data.
Perfect for losing in a car park.
Bright green Bad Services corporate mug. Perfect for your mandated daily 10-minute break.
Corporate-issue room reservation door sign.
Ideal for situations where rooms are scarce, but time is endless.
Essential Reading
Please ensure you are familiar with our standard issue materials
Is this real or a spoof?
Bad Services Corporation is a satirical concept created by The School of Good Services.
It doesn't exist, but the experiences it parodies will feel painfully familiar. We use comedy to hold up a mirror to bad services: the endless targets, the metrics that miss the point, and the toll this all takes on the staff stuck delivering it.
By exaggerating what many of us live through as customers and as employees, we hope to expose the systems of measurement and targets that produce bad service in the first place
Bad Services is out now
Bad Services untangles why, despite our best efforts, organisations struggle to deliver services that work, and will help you to learn straightforward ways to change this, with or without buy-in. Whether you're a designer or a change-maker, this book will help you understand the universal problems we all face when delivering good services.