08. Chapter 1, Purpose
Bad Services: Season 1, Episode 8
Purpose
With Bad Services, the new book from Lou Downe out now, we’re delving into each chapter, focusing on the causes of Bad Services.
In episode 8, we’re talking about Purpose
Why does a lack of purpose lead to Bad Services? How do you get together to think about what your service is supposed to do, and how this aligns to the wider purpose of your organization?
Listen to our episode
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Show Notes
Form follows Function