003. What makes a Bad Service?

Bad Services: Season 1, Episode 3

What makes a Bad Service is the third episode from the Bad Services podcast delving into our takes on what makes a service bad.


Listen to our episode

You can subscribe and follow our podcast on Spotify, Apple Podcasts, or use our RSS


Show Notes

Lou Downe

Lou is the author of Good Services, the bestselling book on how to design services that work and the founding director of the School of Good Services

Next
Next

002. Good vs. Bad