We’re coming to the US/Australia/New Zealand/Canada!

Well, we’re plotting… and some other countries…

We have been receiving an increase in requests for training online and in person in different time zones. Particularly in the countries mentioned above.

You might have heard that we’re running a new course called Designing Sustainable Services. We’re getting together with friends Ness Wright and Lucy Stewart to run a course that equips designers with the tools and questions to take action on climate change

We’ve opened a School of Good Services Bursary which gives 5 people an opportunity to attend courses for free at the school and have 1:1 coaching with our directors on a twice yearly basis.

After nearly 2 years of delivering training to over 5,000 people and hundreds of organisations in how to design services that work, Good Services is officially becoming a school, and with it, we’re changing our name to The School of Good Services.

At long last, you can now buy posters and stickers with some of the best quotes from Good Services check out the shop here

Just over a year ago I wrote a blog post about what we mean by a ‘good service’ and how strange it is that we don’t have a better understanding of this.

The book is now finished (all 190 pages of it!) is available for preorder now