Dead Ends is a monthly podcast about how the world around us is designed, and how it got that way, ending mostly in, isn’t that interesting? 

Hosted by Lou Downe and Sarah Drummond, powered by the School of Good Services.

You can subscribe and follow our podcast on Spotify and Apple Podcasts, or use our RSS

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Dead Ends: Luxury

In our sixth episode of Dead Ends we've gone all luxury. We talk what makes a service luxurious? And the romans (again), sumptuary laws, experience economy and what happens when we apply luxury to public services

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Dead Ends: Lock Ins

Our inaugural episode for Dead Ends on Lock Ins.

We talk being locked into products and services, being in a queuing art work, the Sydney lock in rules and taking a well known dieting app to court

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